What PITCH Concepts Clients SayRAW, UNFILTERED AND IN THEIR OWN WORDS.
From initial meeting until completion this was the fastest home improvement project I have ever been involved with….and I couldn’t be happier. Baky was ultra-responsive, both before being hired as well as during construction. But what really stood out was the advice I received afterwards regarding the space in general – Baky has a great eye and his ideas helped immensely.
The attention to detail, responsiveness and overall customer focus were outstanding and the entire process couldn’t have been easier. This was really was a job well done and I can wholeheartedly recommend Pitch Concepts.Matt Hazlewood
Working with PITCH Concepts was amazing. We had made a ton of changes from our original plan and they were so patient and kind. I gave them just an idea of what I wanted done and with in two hours had a complete work up/ drawing done and emailed to me! I would recommend them to anyone looking for an amazing outdoor space.Day Family
The leadership within the business is customer orientated, aims to please but is realistic with deliverable. Provides options with design, materials and the scope of work including time and cost but also the future maintenance.
My space was top of a three car garage deck. Tasked to replace and remove the original deck, composite was fitted on the deck floor and three privacy with light holes to seven feet. Simple design with Cedar wood erected poles.
The owner is friendly and understands all elements of the scope of work.
The workers are respectful of neighbors and are skilled in outdoor roof space/construction/build.
I was very happy with the work completed and my experience, very positive. The only negative I had was the clean up crew, but I can get over that.Ady D. Gray
Pitch Concepts completed a full scope deck installation on the roof of our unit in the DePaul area (West Webster). The scope include a very large deck (approx. 70 feet by 18 feet) and included the design, supply and installation of the decking, pergola, dividing walls, natural gas piping, electrical work, lighting and artificial turf on a portion of the roof. Pitch Concepts also provide assistance and recommendations on furniture and gas grills. Pitch Concepts work on this project was exceptional. On time, on budget, high quality and incredible customer service. Great follow up as well. We are extremely happy with the end product and would highly recommend Pitch Concepts. Kevin and Cheryl Smith.Kevin & Cheryl Smith
Pitch was great, Baky has a great eye for design and attention for detail. His team is courteous and prompt. Baky recommended the Trex brand composite decking that never needs maintenance and it looks great. Pitch can provide a full service solution to you decking needs, from outdoor entertainment systems, fireplaces, upholstery ext.J. Burdeen
We had a rooftop deck in Chicago demolished and rebuilt by PITCH Concepts. From the time we identified the company they were responsive, diligent about follow-up, and flexible. They developed a concept for our deck and provided us with computer-generated designs, both static and moving images. They did a fantastic job of removing the existing deck and then built us our new deck in a timely, high quality fashion. The whole project took approximately three days and the workers were respectful, hard working, and diligent. This was the best experience I have had with a contractor and I have owned 5 homes. PITCH Concepts is outstanding!Ryan & Tracey Weldon
Pitch Concepts is the best outdoor design company in Chicago. Baky, is creative, reliable, and manages every project like it is his only one. You can count on incredible product, at a great price.Britt Whitfield
Baky and his crew were really fabulous to work with on our porch update. Baky was responsive to my emails and would send frequent updates about the project. He is also very “hands on” with the business, which I also appreciated. The porch looks great, I am really pleased with the final product. The entire process was very transparent and I give PITCH Concepts my highest recommendation. I would definitely use this company again for other projects.Amanda Dykema
I hired Pitch Concepts to build a roof top deck for my west loop condo. I spoke with two other service providers and Pitch beat them out by creativity, cost and most Importantly for me attitude. . The owner, Baky, is extremely conscientious and knowledgeable. The ultimate professional. His estimates were accurate for cost and effort to complete. Their attention to detail is outstanding.. The project was finished on time and the crew was extremely neat. I would definitely recommend them. Their services and finished product was well worth the investment.Valerie Newbern
I couldn’t be happier with my Chicago condo roof deck. The planning, execution, and professionalism of Baky and Pitch Concepts far exceeded my expectations. While I was initially looking to simply add decking to my roof, the final design included maintenance free Trex decking, built in seating with a gas fire pit and a synthetic grass area, all for a fraction of what I thought those features would cost. Other extras included pre-wiring for a future outdoor TV and outdoor speakers, as well as low voltage accent lighting. Most impressive however is how fast the project was completed. The crews worked nearly every day. They were courteous and friendly, finishing the project in under two weeks which was ahead of schedule. I’m really not one to write reviews, but outstanding service and quality results deserve recognition. Thank you for a roof deck which is the envy of the neighborhood and that I can enjoy for years to come!Henry Schuppert
I cannot say enough nice things about our experience with Baky and Pitch Concepts. They walked two novices through a process that defined the ultimate customer experience. Baky was the consummate professional throughout the entire process. He provided us with valuable design ideas and considerations as we decided on our ultimate concept. The construction was extremely fast, and the crew was great. I highly recommend Baky and Pitch Concepts for their passion for design, work ethic, execution, and overall attitude.We could not be happier with the final product!Meghan Seid
I hired PITCH after finding out that my current garage was bowing and needed to be torn down and start all over. PITCH worked with my garage contractor to ensure that everything I needed for the decking and my vision would be in place.
Everything was first class from the very first contact. They came when they were supposed to- they cleaned up when they were supposed to – they did more than they were supposed to.
I work in real estate and I can honestly say it was the very best relationship I formed. I have since referred them to 3 of my buyer clients and have gotten nothing but praise from each client.
My deck is gorgeous – they even helped install an outdoor television. PITCH is one-stop shopping for anything outdoors.
We couldn’t be happier with the work they did and the extreme level professionalism throughout the whole job.
The follow up was amazing.S.K
Pitch Concepts helped upgrade our back deck, rooftop deck and add some lighting features to our backyard. They chose top grade materials (Trex) and their craftsmanship was excellent. Baky has an excellent eye and aesthetic sense and design orientation. Most importantly he took a simple deck upgrade and transformed the project to create lighting, seating, planters and other features that we were not planning on but have transformed the space for our family and increased the value of our home. I also appreciate how they took responsibility for all aspects of the job in including the electric, carpentry, planting, cushions and landscaping.Matt Moog
We love our new trex decking! The install team was very courtesy and thoughtful. We’re thrilled with the finished product and workmanship. We’d work with Baky and his team again.Dawn Poltorak
Bakary had a great vision on renovating my back area accommodating my two kids and dog while at the same time making it a great place to entertain friends & family. Lastly the house feels much bigger as we are finally maximizing our outdoor space.Raj Chopra
We hired PITCH Concepts to build a sleek, modern fence around the backyard of a new construction property and to recommend and plant trees. Baki was responsive and timely in delivering all work. He was good to work with, and also pointed out some flaws in our deck construction (not built by PITCH) that the builder needed to correct. I would definitely engage PITCH Concepts again.Jon Karelitz
We reached out to several deck builders in Chicago and Baky came in with the best ideas and lowest price. We were more drawn to his responsiveness and attention to detail over the low cost and ultimately picked to work with him because he’s genuinely a good person. Baky runs the business out of pure joy of pleasing his customers and to give his skilled friends a job. The overall process was fun, quick and easy. Once we landed on our idea and animations were approved, they got right to work and knocked out the project very quickly. We ended up with a great fire pit, built in furniture and a wonderful putting green. I’d recommend PITCH Concepts to anyone who needs work done.Alex Tuzzolino
Baky and his crew created for us one of the 20 best decks in Chicago. No doubt about it. Their design side expanded our horizons, showed us what was possible (we had no idea!). The work crew made it happen in a very respectful, timely and beautifully done manner. The result is absolutely incredible. We couldn’t be happier.Tom & Julie Fuller
Pitch Concepts has been a gift to work with. From the moment we met Baky Soumare, we knew he was special as he walked through our home, met our twins and shared his initial design thoughts. Baky asked questions on how we envisioned 3 outdoor spaces including 2 car garage deck, internal courtyard, trex deck for 2 balconies, and replaced entire house roof. We weren’t planning on new decks until next summer and after talking to Baky and seeing his graphic renderings, we decided to do the internal courtyard, balconies and garage deck. He curated top of the line products at an incredible value including Sun Louvre aluminum retractable pergola, Dekton stone for the fire pit,Trex decking and stylish modern chairs and table. Baky was always present throughout the process. He was transparent with all aspects of the project. We encountered water penetration from an unprecedented storm soon after the project started. Baky provided support, guidance and a solid plan to seal the decks and replace the house roof. We are beyond thrilled with our deck. It truly is a work of art and a year round extension of our home. The pergola protects from wind, water and snow. Our teens love the smokeless fire pit. Baky’s team was professional, respectful, and did incredible work from demolition to rebuild. We were impressed with clean work areas even during demolition. Baky’s right hand guy, Branli, was amazing to work with too. He was always smiling and tirelessly working next to teams of guys. Their long-term work relationship is a strong testament to this solid team. Our friends, family and other contractors have complimented Baky’s work. We highly recommend Pitch Concepts for their unique design and partnership. They have worked magic on our dream home. We are excited to work with Baky on the house roof next year.Dina Wolfe
I recently had Pitch Concepts install a my new roof deck after my roof was replaced. I had some ideas on what I was looking for design-wise and had conducted my own research on decking materials, but I was looking for a company who could provide additional ideas. After meeting with Baky, he provided fantastic design ideas to maximize my roof space, how to hide unsightly roof vents, as well as a multitude of deck and pergola material options. The Pitch team were always on time, respectful of my neighbors and surroundings, and we willing to answer my questions throughout the project. I would absolutely recommend Pitch Concepts to any home owner or business looking for a professional and elegant new roof deck. Top notch customer service!Rebecca Caldersmith